Encompassing the disciplines of strategic planning and innovation, our business modernization services seek to significantly reshape an enterprise's leadership and culture.  Openness to change and adaptability are foundational charactistics.  Organizational, leadership, change management, and operational gaps are analyzed, measured, and grouped into a portfolio of projects to be addressed through an optimal combination of consulting, coaching, and training.  More effective development and use of technology is often heavily integrated.

We stress building client capability in project and change management to sustain what is usually a multi-year effort to redirect the enterprise's mission, focus, and effectiveness.

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Client Corner

"I worked on several key projects with Scott while at USAA. Several factors made those projects successful; Scott's knowledge of Six Sigma, his ability to evaluate complex situations accurately, his honesty, and his ability to be a committed business partner. The later was so important because, when we were dealing with organizational process and structural changes where the savings could be several million dollars a year, his commitment and leadership in support of those changes made the tough journey successful."
- Don Jones,
Sr. VP/CIO, Firstmark Credit Union

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