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Case Studies


We invite you to review case studies of client projects to understand examples of specifically how we provide value and assist clients make significant progress toward building high-performing organizations.

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    Client Corner

    I worked on several key projects with Scott while at USAA. Several factors made those projects successful; Scott’s knowledge of Six Sigma, his ability to evaluate complex situations accurately, his honesty, and his ability to be a committed business partner. The latter was so important because, when we were dealing with organizational process and structural changes where the savings could be several million dollars a year, his commitment and leadership in support of those changes made the tough journey successful.

    Don Jones, Sr. VP/CIO, Firstmark Credit Union

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    Kaeppel Consulting • 1141 N Loop 1604 E, 105-110
    San Antonio, TX 78232 • (210) 857-8063