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Walmart–Operational Excellence & Lean Six Sigma Training

Overview

In a significant collaboration with Walmart, our consultancy was tasked with establishing Business Project Management (BPM), Yellow Belt Lean, and Lean methodology training programs. This involved the development of comprehensive playbooks tailored for classroom delivery. Over a two-year period, our scope of work encompassed training initiatives spanning Walmart’s operations in the US, China, and Canada.

Areas of Strategic Focus

  • PMO Maturity: At the heart of our mission was the establishment and enhancement of Walmart’s Business Project Management capabilities, ensuring robust project oversight and alignment with strategic goals.

  • Yellow Belt Training: A key component of our training spectrum, we sought to instill the foundational principles of Lean Six Sigma, ensuring participants were well-versed in its core methodologies.

  • Lean Training: Building on the foundational Yellow Belt curriculum, the Lean training delved deeper, equipping participants with advanced methodologies and tools essential for process improvement and optimization.

  • Training Development & Delivery: Central to our engagement was the creation and delivery of tailored training content, ensuring it was both comprehensive and directly applicable to Walmart’s diverse global operations.

Challenge

For a global retail giant like Walmart, with operations spanning multiple continents, the challenge was multifaceted. Not only was there a need for standardized BPM and Lean training, but it was also crucial to ensure that the training resonated with the unique cultural and operational nuances of each region.

Strategic Approach

Our methodology was exhaustive. From PMO maturity enhancement to Yellow Belt and Lean training, we meticulously developed a training curriculum suited to Walmart’s global scale. The courses were then translated into actionable playbooks, ensuring consistent delivery and application. Additionally, our “train-the-trainer” initiative was pivotal in ensuring sustained knowledge dissemination beyond our direct engagement.

Impact & Outcome

The culmination of our efforts saw the successful development and deployment of PM101, Yellow Belt, and Lean courses. These courses have not only upskilled Walmart’s teams across three major regions but have also laid the foundation for a continuous culture of process improvement and operational excellence within the organization.

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