Overview
In a significant engagement with Verisk Analytics, our consultancy was tasked with streamlining and simplifying field operations, driven by observable challenges in field personnel productivity. With deep-seated expertise, we embarked on a journey to dissect, analyze, and subsequently enhance the operational efficiency of Verisk Analytics’ field activities.
Areas of Strategic Focus
Operational Process Mapping: A comprehensive understanding of the current processes was essential. Through meticulous process mapping, we aimed to discern the bottlenecks and inefficiencies.
Operational Flow Analysis: Leveraging spaghetti mapping, we visualized the flow of activities, identifying areas of redundancy and potential optimization.
Value Analysis: Distinguishing between Value-Added (VA) and Non-Value-Added (NVA) activities was pivotal. This analysis allowed us to pinpoint tasks that didn’t contribute to productive outcomes.
Challenge
Verisk Analytics confronted a pressing issue: diminished productivity among field personnel. This challenge wasn’t just about numbers but revolved around optimizing workflows, ensuring that every field activity was purposeful and contributed to the company’s objectives.
Strategic Approach
Our methodology amalgamated several tools and techniques. From Process Mapping to VA/NVA analysis, and from devising Standard Operating Procedures to intricate Data Analysis, we aimed to provide a holistic solution. Each aspect of field operations was rigorously analyzed and redefined to ensure maximum efficiency.
Impact & Outcome
Our collaboration with Verisk Analytics bore tangible results. By significantly reducing NVA time, we ensured better utilization of field personnel. This strategic overhaul culminated in a notable 25% productivity gain, affirming the efficacy of our approach and the value of our partnership with Verisk Analytics.