Overview
In a pivotal collaboration with Kemper Insurance, our consultancy was enlisted to elevate the PMO Capability Maturity within their IT domain. Our charter encompassed the design of an IT PMO maturity program and the subsequent execution of projects to both implement and enhance PMO capabilities.
Areas of Strategic Focus
PMO Maturity Enhancement: Our central mandate was to advance the maturity of the IT PMO, ensuring it not only meets but exceeds industry standards, thereby delivering optimized project outcomes for Kemper Insurance.
Project Execution & Governance: As part of the initiative, precise project management and robust portfolio governance were pivotal to ensure the seamless execution and alignment of projects with Kemper Insurance’s strategic objectives.
Change Management: Given the scale of the transformation, a comprehensive approach to change management, utilizing ADKAR Change Management principles, was indispensable to navigate the organizational shifts and ensure buy-in at all levels.
Challenge
Elevating the capability maturity of an IT PMO, especially within a complex organization like Kemper Insurance, presented a set of intricate challenges. It required a blend of technology, process, and people management to ensure that the transition was smooth and that the PMO’s enhanced capabilities were fully realized.
Strategic Approach
Harnessing a suite of strategic tools and methodologies—including Multi-Generational Planning, Project Management principles, PMO Maturity frameworks, ADKAR Change Management, and Portfolio Governance—we devised a comprehensive roadmap for the maturity enhancement journey. Each phase was meticulously planned, ensuring that Kemper Insurance’s IT PMO capabilities were not only enhanced but also sustainable.
Impact & Outcome
Our collaboration with Kemper Insurance has culminated in the successful adoption and deployment of the IT PMO maturity plan. The results are palpable: Kemper Insurance now boasts significant enhancements in project repeatability, reduced cycle times, and optimized resource management, underscoring the efficacy of the maturity enhancement initiative.