Overview
Tesoro, a prominent player in the energy sector, sought to create an Operational Center of Excellence and train leadership in Lean Six Sigma to drive significant cost savings and build a continuous improvement culture. They partnered with Kaeppel Consulting to achieve these goals.
The Challenge
Tesoro faced several challenges:
- Cost Savings: Achieving a 15% savings in annual budgets.
- Cultural Transformation: Developing a culture of continuous improvement across the organization.
- Leadership Training: Ensuring leaders were equipped with Lean Six Sigma methodologies.
Our Solution
Kaeppel Consulting provided a comprehensive solution that included:
- Operational Center of Excellence: Established a center focusing on continuous improvement and operational excellence.
- Maturity Model Development: Created a maturity model across six key areas: Leadership Engagement, Organization, Methodology/Tools, Training & Development, Communication, Rewards and Recognition.
- Maturity Assessment Tool: Utilized to measure baseline and ongoing progress.
- Change Management Methodology: Developed for the CFO organization.
- Leadership Training: Delivered engagement training focused on behavioral changes required for a successful CI culture.
- Hands-On Training: Emphasized practical application of methodology and tools with mentoring/coaching.
- Governance Structure: Launched a governance structure and steering committee for the CFO group’s Continuous Improvement deployment.
Results
Kaeppel Consulting’s efforts resulted in a 15% savings in annual budgets for Tesoro. The establishment of the Operational Center of Excellence and the implementation of a maturity model fostered a culture of continuous improvement, while leadership training and hands-on application ensured sustainable success.
Conclusion
Kaeppel Consulting’s tailored approach enabled Tesoro to achieve significant cost savings and build a robust continuous improvement culture. Our expertise in Lean Six Sigma and change management transformed their operations.